CogniDesk
Build customer support agents as code.
About
CogniDesk gives engineering teams full control over AI-powered customer support conversations. Agents are defined in TypeScript: state-machine journeys, typed tools, knowledge sources and the chat surface all live in your own codebase.
The core is transport neutral — no HTTP framework baked in — so the same agent runs wherever the team already deploys.
Capabilities
State machine journeys
Deterministic conversation flows with typed context, guards and alternate entries.
Typed tools & knowledge
Schema-validated inputs and outputs, with source attribution on retrieved answers.
Transport neutral
Core carries zero HTTP dependencies, so it ships anywhere.
React UI kit
A drop-in chat widget with appearance configuration and custom widgets.
Voice
Real-time voice conversations through server-mediated connections.
Observability
Native OpenTelemetry spans and metrics, with pre-built dashboards.
Origin
Built by Chito Technologies
This product is part of the Chito Technologies portfolio.
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